Unable to login to MyUCLA?

NOTE: Before you re-attempt to login to MyUCLA, you should close your browser and then re-open your browser.

The login security for MyUCLA has been upgraded, and a small percentage of people have reported encountering login problems.

Microsoft Windows users should have Internet Explorer 5.5 or greater (we recommend 6.0 and above) or Netscape 6.2 or higher.

Macintosh users with OS 8.1 to 9.x should upgrade to Internet Explorer 5.1.6 and Mac OS X users should upgrade to Internet Explorer 5.2.2. Some users have reported problems with MAC Netscape v 6.1 on OS 9.0.

Linux users who are unable to view or type in the Login ID or Password boxes, should set the font size to a smaller font. Netscape users should also try resetting all preferences to the default settings.

AOL users MUST use a regular browser, not the AOL browser. If you use AOL, simply open another browser (such as Internet Explorer or Netscape) on your machine to access MyUCLA. You may continue to use AOL as your dial up connection, you just cannot use the AOL web browser within the AOL software.

All Users: If you get the "Duplicate Session ID" error message, you should close ALL the browser windows on your computer and try again -- that should solve the problem.

If the above information does not solve your problem, then proceed to determine if it is related to your login type (click on the appropriate option below):


Bruin OnLine

Still lost? Try reading our FAQ or send us e-mail (myucla@college.ucla.edu).